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Administrative Representative

Job ID 403804 Toronto, ON

Overview

Enterprise Holdings is currently looking for an experienced Administrative Assistant. This is an excellent opportunity for someone who is extremely organized, detail-oriented, and highly cognizant of the importance of maintaining confidentiality. The ideal candidate would posses a positive attitude, excellent customer service skills, professional demeanor and would be able to work a flexibile schedule to support our airport operations.

 

This position will be located at 280 Attwell Dr, Etobicoke, ON M9W 6M3

 

This position pays $18.50 / hour

Responsibilities

The primary responsibilities for this position would include but are not limited to:

    • Answering phones
    • Organizing the lot
    • Inventorying vehichles
    • Shuttling cars
    • Follow up on customer roadside breakdowns
    • Reconciling GPS/Tablet units
    • Interact and coordination with Adminstrative Supervisor and Station Manager
    • Perform miscellaneous duties as assigned

Strong candidates will also possess:

  • Strong customer service skills and the ability to project patience, empathy and listening skills to handle tough customer scenarios with and without supervision
  • Ability to evaluate customer needs, fact find, builds rapport, answers questions, and probe for service quality
  • Strong verbal and written communication skills, and the ability to understand and follow instructions
  • Strong telephone handling skills
  • Accurate administrative skills in the area of typing, data entry and reporting
  • Knowledge of general office practices, basic computer programs and standard office equipment
  • Ability to maintain confidential information and discretion

Qualifications

Interested candidates must meet the following minimum qualifications:

 

  • Must have high-school diploma or GED
  • Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
  • Must have a valid G or G2 driver's license (or equivalent) with no more than two moving violations and/or at fault accidents on driving record in the past three years.
  • No drug or alcohol related convictions (DWI/DUI) on driving record in the past 5 years
  • Must have Intermediate knowledge of Microsoft Office Products (i.e., Excel, Word, Outlook) required
  • Must be able to work a flexible schedule to support the operating hours of the airport
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